💬 General Product QuestionsUpdated 2 months ago
At Seranova Beauty, we want you to feel confident in your skincare choices. Below, we’ve answered some of the most common general questions about our products, ingredients, and usage.
Are Seranova Beauty products safe for sensitive skin?
Yes! Our formulations are developed with high-quality, skin-friendly ingredients that are free from harsh chemicals, parabens, sulfates, and artificial fragrances. If you have sensitive skin, we recommend conducting a patch test before full application.
Are your products cruelty-free?
Absolutely. Seranova Beauty is a 100% cruelty-free brand. We do not test on animals, and our products are ethically sourced.
Can I use Seranova Beauty products with my existing skincare routine?
Yes! Our products are designed to work alongside other skincare routines. However, if you’re using strong actives like retinol or AHAs/BHAs, check for potential interactions and start by introducing new products gradually.
How long does it take to see results?
Results vary based on the product and your skin type. Here’s a general timeline:
Hydration & plumping effects – Instant to 1 week.
Texture & tone improvements – 2-4 weeks of consistent use.
Collagen boosting & anti-aging results – 4-8 weeks with continued application.
Do your products contain fragrances or artificial additives?
No, our products are fragrance-free and do not contain artificial dyes or irritants. Some ingredients may have a natural scent, but we never use synthetic perfumes.
Can I use your products during pregnancy or breastfeeding?
Many of our products are safe for pregnancy and breastfeeding, but we always recommend consulting with your doctor before using skincare with active ingredients such as retinol, salicylic acid, or peptides.
What is the shelf life of Seranova Beauty products?
Unopened products have a shelf life of 24 months. Once opened, we recommend using them within 6-12 months for maximum efficacy. Check the packaging for a PAO (Period After Opening) symbol, which indicates how long a product remains effective after being opened.
Do I need to store Seranova Beauty products in a specific way?
For best results:
Store products in a cool, dry place, away from direct sunlight.
Avoid extreme temperatures, as excessive heat or cold can affect product stability.
If refrigeration is recommended for a specific product, it will be mentioned on the packaging.
Can I layer multiple Seranova Beauty products together?
Yes! Our products are formulated to be layer-friendly. However, we recommend applying skincare in the correct order:
Cleanser → 2. Toner → 3. Serums → 4. Moisturizer → 5. SPF (daytime only).
Are your products vegan?
Most of our products are vegan-friendly, but some may contain ethically sourced ingredients like collagen or honey extracts. Check individual product pages for specific details.
If you have any questions or concerns please reach out to us at [email protected]