🛵💨 Delivery timesUpdated 15 days ago

Delivery Times

At Seranova Beauty, we strive to get your order to you as quickly as possible. Below, you’ll find estimated delivery times based on your shipping location.

Estimated Delivery Times

Once your order has been processed (24 hours), shipping times will vary based on your location:

• Standard Shipping (U.S.): 5-7 business days

• International Shipping: 7-14 business days (varies by country)

Please note that these are estimated timeframes and may be affected by carrier delays, holidays, or unforeseen circumstances.

Factors That May Affect Delivery Times

While we aim to meet the estimated delivery times, some factors may cause delays:

• High Order Volume: During peak seasons, such as holidays or major promotions, shipping times may be extended due to increased demand.

• Carrier Delays: Weather conditions, logistical challenges, or unexpected carrier issues can affect transit times.

• Customs Clearance (International Orders): If you are ordering from outside the U.S., customs processing can add extra time to delivery.

• Incorrect Shipping Address: If there is an issue with your shipping address, this may cause a delay in delivery.

Tracking Your Delivery

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package and monitor its estimated arrival date.

What If My Order Is Delayed?

If your order has not arrived within the expected timeframe, please:

1. Check your tracking number for updates.

2. Look for carrier notifications regarding delays.

3. Reach out to our Customer Support Team at [email protected] if your order has not arrived within 5 business days past the estimated delivery window.

We appreciate your patience and are committed to ensuring your Seranova Beauty products arrive safely and as quickly as possible!