🏆 90 Day GuaranteeUpdated 6 months ago

If you're not satisfied with your first Seranova order, we'll refund your purchase — because confidence should go both ways.

We stand behind our products, and we want you to feel confident in your purchase. That's why we give you a full 90 days from your order date to decide if Seranova is right for you.

How to Qualify

To be eligible for the 90-Day Money-Back Guarantee, simply follow these three steps:

1. Use your Seranova product as directed.

2. If you're not satisfied, file a short claim with your order number within 90 days of your first order date.

3. We'll take care of the rest. Our team will review your claim and get back to you within 7 business days.

What’s Covered

The guarantee applies to all first-time purchases made directly on seranovabeauty.com or seranova.com, including the Micro-Infusion System, Collagen Cream, Patches, and Masks.

Conditions

• The guarantee applies only to first-time purchases made directly from seranovabeauty.com or seranova.com.

• The claim must be filled within 90 days of your order date.

How to submit a claim

Please fill out this form: 

Start a Claim Here